Customer Response Automation
Smarter customer response automation with no missed messages
Respond to customer inquiries with quotes, bookings, and tracking updates—in seconds, anytime, anywhere.
Faster responses.
Consistent quality.
Respond to customer emails faster, with high-quality replies that help move more opportunities forward at every stage of the conversation.
Instant responses
Respond to customer inquiries in seconds, every time
Verified replies
Connects with your TMS and/or rate engine for accurate, up-to-date data
Always on
Capture sales opportunities 24/7, across all time zones
$45B+ in logistics transactions enabled by PayCargo since 2021
Built to meet the standards of global logistics
Speed up customer communications
Provide accurate quotes in seconds
Respond to pricing inquiries instantly with verified, rate engine-backed quotes tailored to each customer.
Confirm bookings without delay
Automatically send confirmations and shipment details, reducing manual follow-ups and errors.
Keep customers informed in real time
Provide real-time updates on shipments, so customers always know where their freight is.
80%
of quote request
emails automated
30s
replies to quote, booking, and tracking
inquiries almost instantly
24%
average increase in
quote win rate
How PayCargo customer response automation works
PayCargo is system-agnostic and connects to most rate management systems for FCL, LCL, air, and more, as well as leading TMS and ERP platforms, so data syncs automatically and email responses are always up to date.
Stay on top of every customer message
AP Automation
Automate invoice approvals and reduce manual work.
Payments
Secure, real-time payments to keep shipments moving.
Document Automation
Extract and post document data.
