Menzies Aviation, the leading service partner to the world’s airports and airlines, has announced the launch of Quick Pay, a new payment capability on its Menzies Aviation Cargo Handling (MACH) customer portal, designed to simplify cargo payments and support faster cargo release for customers.
Delivered in partnership with PayCargo, Quick Pay enables cargo customers to view charges linked to an Air Waybill (AWB) and complete payment through PayCargo, either using an existing account or guest checkout. The new capability reduces the need for manual payment steps or account setup requirements, helping customers complete payments quickly and improving efficiency at one of the most time-sensitive stages of the air cargo journey.
Quick Pay is the latest capability available through the MACH customer portal, which is designed to provide customers with greater visibility and control across the cargo journey. In addition to enabling payments, the portal allows customers to track shipments using an AWB reference and access information about Menzies Aviation’s global cargo network. Since its launch in 2023, MACH has been deployed across 49 airports and has processed more than 1.6 million air waybills.
As the platform continues to evolve, Menzies Aviation will introduce additional capabilities designed to simplify the customer experience, improve visibility and support more efficient cargo operations across its global network.
Rory Fidler, SVP Cargo Technology, Menzies Aviation, said: “The launch of Quick Pay is an important step in the evolution of the MACH customer portal and supports our wider digital transformation journey. By working with PayCargo, we are making it quicker and easier for customers to complete payments, helping reduce friction, improve visibility and keep cargo moving.”
Historically, cargo payment workflows have often involved manual processes and account setup requirements that can delay cargo release. Quick Pay provides a simple and secure way for customers to view outstanding charges, review payment details and complete transactions through PayCargo.
Eduardo Del Riego, Global CEO, PayCargo said: “Speed and certainty are critical in air cargo, and payments should never be the reason cargo is delayed. We’re proud to partner with Menzies Aviation to give their customers a simpler way to complete payments and accelerate cargo release. Together, we’re continuing to digitize the air cargo payment experience and help move cargo more efficiently around the world.”
Quick Pay forms part of Menzies Aviation’s wider focus on using technology to improve the customer journey, enhance operational efficiency and support frontline teams. Menzies Aviation’s global cargo network spans 73 warehouses and 79 freighter handling locations, handling more than 2.4 million tonnes of cargo annually.
About Menzies Aviation
Menzies Aviation is the leading service partner to the world’s airports and airlines, with operations on six continents, at more than 347 airports in 65 countries, serving more than 5.3 million flights a year and handling over 2.4 million tonnes of cargo.
Supported by a team of over 65,000 highly trained people, the company provides complex and time-critical ground services, including passenger, lounge and ramp services; air cargo services, including handling, warehousing and wholesale freight forwarding; and fuel services, including fuel farm management and into-plane fuelling.
Menzies Aviation is recognised across the industry for delivering the safest, most secure and sustainable services tailored to customers’ needs and is essential to keeping passengers, aircraft and cargo moving, round the clock, every minute of every day.
Menzies Aviation is headquartered in London, and since its founding in 1833, has become the largest aviation services group in the world by number of countries, airports and aircraft turns.
http://www.menziesaviation.com
About PayCargo
PayCargo is the most trusted logistics payment platform, accelerating the release of cargo across the global supply chain. With over 6,500 active vendors in the PayCargo Network, users can instantly send secure payments for same-day or overnight release to major Air, Land, Rail and Ocean carriers.
What started as a streamlined payment solution has grown into a comprehensive platform supporting the full invoice lifecycle. By expanding beyond payments to offer tools that automate and optimize invoice processing, PayCargo continues to drive innovation across the supply chain, helping industry leaders improve efficiency, reduce manual work, and gain better financial control.
